Got Questions? I got answers

Do you have any questions? Check out our Frequently Asked Questions below.
If you still need help please feel free to contact me here.

FAQ

Shipping

Do you ship Internationally?

Yes! We are excited to offer worldwide shipping for all available products.

How do I get my Ebooks?

When purchased, our trusted digital distribution partner, BookFunnel, will email you a web link providing immediate online access to your eBook products.

The online page at BookFunnel also offers instructions on how to download your product or deliver the file to your Kindle, iPhone, Android device, Nook or Kobo, or other device.

If you have any issues accessing your purchase or do not receive a download email, visit https://bookfunnel.com/help/.

Will my Paperback Books be signed?

Yes! All paperbacks are hand signed by Bella. Ebooks are also electronically signed.

I placed an order! Now what?

You will receive an email confirming your purchase, and we will get to work on packing up your items! Once an order has shipped from us, you will receive an email notification with a tracking number.

FAQ

Returns

Can I return my items?

Returns are available if the product is defective or not as described, and this is reported within seven days of receipt. Individual case by case basis only. Postage is paid by the returnee.

What if I change my mind?

Unfortunately, we do not accept change of mind returns. We apologize for any inconvenience this may cause, but we stand behind the quality of our products and believe that you will love them just as much as we do!

Oh no! My item has arrived damaged

Damaged items must be photographically documented, and reported via email with date and time stamps within seven days.
This is required as all items are sent with tracking and insurance.

How long will it take to receive my order?

Standard domestic shipping normally takes 1-7 business days, depending on the location it is being shipped to.

International shipping times depend on the products and destination (estimated at checkout).

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